About Metrix Connect

Metrix Connect is an Authorised Representative network that seeks to take insurance broking into the future by enhancing how our brokers operate. We provide a better experience for Authorised Representatives and their clients.

Metrix Connect optimises the performance of Authorised Representatives through four core principles: innovation, connection, experience and value.

Our pillars

1. Innovation

Access to cutting-edge technology separates good from great brokers. This is why we continually invest in our technology platforms, process automation and digital tools.

This elevates our Authorised Representatives from manual data entry, information extraction and error correction, so they can focus on growing their business, streamlining their work and enhancing their success.

Our comprehensive technology suite includes a broking platform of choice (WinBEAT or INSIGHT), coupled with an industry-leading automation platform, that dramatically improves broking operations.

Importantly, our robust systems and procedures simplify our brokers’ compliance obligations and ensures their business runs smoothly.

In a rapidly evolving environment, Metrix Connect is committed to being at the forefront of the technology landscape, providing our Authorised Representatives with the tools needed to stay ahead of the competition.

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2. Connection

Choice and freedom are major advantages of becoming a broker. But to thrive as an Authorised Representative, you need to harness the knowledge and experience of your fellow professionals.

As a Metrix Connect broker, access is provided to one of Australia’s most extensive broking networks. Our brokers have access to more than 140 insurers and underwriters, as well as seven premium funders, ensuring our brokers are equipped to find the right solutions for their clients.

We are proudly aligned with Steadfast’s vast network and broker portal, which gives our brokers access to industry-leading manuals, templates, calculators and training modules.

The Steadfast Client Trading Platform (SCTP) offers streamlined underwriting processes that are further enhanced by automation technology, bringing modern efficiency to our brokers’ operations.

Our rich array of resources, advanced technology and a growing community of peers, ensures our Authorised Representatives have all the tools needed to enhance their productivity, simplify their operations and focus on delivering exceptional solutions to their clients.

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3. Experience

Metrix Connect draws on decades of experience supporting brokers and clients. With experience on both sides of the desk, we apply a unique perspective to our work. As a management team, we are dedicated to supporting other experienced professionals achieve their goals and providing clients with superior outcomes.

We only partner with experienced and established professionals who possess a deep understanding of insurance. It’s a community that encourages the exchange of ideas and insights, who work through challenges together.

Our collaborative approach ensures we deliver the right tools, advice and solutions to help our brokers flourish in a competitive landscape, whilst providing clients with a great customer experience.

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4. Value

Metrix Connect offers Authorised Representatives a commercially attractive fee structure with no hidden charges. This allows our brokers to optimise their returns and concentrate on providing the most cost-effective solutions to their clients, without the burden of excessive expenses.

Our Authorised Representatives receive a comprehensive suite of services included in their package. This transparent model ensures our Authorised Representatives only pay for the services they use and value.

Our standardised model grants access to a range of essential tools and services, including professional indemnity insurance, an email and document management system, as well as the Steadfast Broker Portal and SCTP. This also covers comprehensive IT support, compliance and audit services.

Our Authorised Representatives also have access to the broader Metrix Connect management team to support business development, complex placements, and challenging claims.

The Metrix Connect model empowers experienced brokers, allowing them to focus on developing their business without the distraction of additional costs or unnecessary services. Ultimately, it improves outcomes for both our Authorised Representatives and their clients.

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Find out more

Metrix Connect offers a more intelligent approach to insurance by providing a better experience for Authorised Representatives and their clients. Get in touch to find out more about how partnering with us can give your business a better future.